11 December 2015

Feedback invitation

Dear A and D

Thank you for choosing [clinic] for your recent treatment. As clinic manager I would appreciate your feedback and I enclose our freepost questionnaire - and a tea bag to help give you a refreshing break while you answer it. Thank you for your time.

If you prefer you may complete the questionnaire online through our website [address]. The Patient Satisfaction Survey is located in the secure section of our website. You will be required to register on the site to access this. If you have any comments you would rather make personally you can contact me on [number].

If your treatment cycle is completed our contact with you may be less frequent. We are however always interested to hear how you are going. Should you continue treatment with us in the future, we look forward to welcoming you back.

With my best wishes...

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